I actually have to insert ear plugs sometimes so that I can concentrate on my job. I have asked to be moved to another area, but all the equipment I use is in this room. She does not use any of it, but she doesn't have a problem, so she is not asking to move. She curses, is bossy and arrogant, and is totally a bigot ("Your opinion is always wrong; mine is always right.") My manager has attempted to diffuse the situation, but to no avail. As you might guess, someone who won't listen to YOUR opinion won't listen to her manager's either. So we all suffer from this. I won't even go into the annoying cell phone rings and incessant personal calls, of which we can all hear every word. I am at a loss. Should I pray for tolerance and keep wearing the ear plugs, or should I leave?