If you work in a doctor's office, what kind of patients drive you crazy every day?

This is not a violation of any HIPPA as no names are given out. We deal with a lot of Medicaid based patients. They seem to be the patients that are the most demanding. They no show for appointments and then call wanting to get in right away. ( unlike a lot of offices, our drs don't require you to call... show more This is not a violation of any HIPPA as no names are given out.

We deal with a lot of Medicaid based patients. They seem to be the patients that are the most demanding. They no show for appointments and then call wanting to get in right away. ( unlike a lot of offices, our drs don't require you to call 24 or 48 hours in advance to cancel or change an appt. As long as you call, you won't be charged. And we only charge $25 while some places charge a full office visit.) These patients cannot be charged a No Show fee; like most things they get everything at no cost to them. They argue with us because they need referrals up front from their insurance company before they can be seen telling us to get the referrals - it's their insurance and their responsibility just like it is for every patient. They get mad at us because their insurance won't pay for a $3 item that we sell in our store - which is like going to a pharmacy for bandages, etc. Yet their nails are beautiful, their weaves are extravagant, etc. We've had things tossed back at us because of this. And of course you have to keep quiet and not say anything.

Mind you, the working individuals that need special things like MRI tests, or orthotics for their shoes either have to have authorization for these things prior to getting them or they have no coverage at all even though they pay premiums, copays and deductibles. I hate telling some little old person they have no coverage for something; or the construction worker that he has to pay $580 for custom orthotics for the shoes he wears everyday to continue working because he has no coverage while the non working individual gets them for nothing.

The patients that bring in their unruly children and let them run wild in the waiting room disturbing everyone. One lovely group of 5 was making so much noise that people on the phone could not hear me. I had to go in a back room to make their appointment. And then we get others that are so well behaved. If you cannot control the children, don't bring them in.

I wish our esteemed leader would come into some of the offices to see what goes on in the real world before messing with the health care system.
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